Returns Automation: When Manual Processing Costs More Than Custom Development

"Still processing returns manually? Calculate when your labor costs exceed custom automation development and how to build returns workflows that actually scale."

January 9, 2025

Returns Automation: When Manual Processing Costs More Than Custom Development

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Building an AI-Native Marketing Automation App: Why Bolt-On AI Fails

AI Development

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Building an AI-Native Marketing Automation App: Why Bolt-On AI Fails

Most marketing automation apps treat AI as a feature to add later. Here's why that approach fails—and how to architect AI-native marketing automation from day one.

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The AI Agent Backend Checklist: 7 Infrastructure Requirements Your Chatbot Didn't Need

AI Development

Jan 5, 20268 min read

The AI Agent Backend Checklist: 7 Infrastructure Requirements Your Chatbot Didn't Need

Chatbots are stateless. Agents accumulate state, make decisions, and run for minutes. Here are the 7 backend requirements that make or break production agents.

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When NOT to Use AI Agents: A Decision Framework Before You Waste $50K

AI Development

Jan 3, 202611 min read

When NOT to Use AI Agents: A Decision Framework Before You Waste $50K

90-95% of AI initiatives fail. Most teams build AI agents when they need simpler solutions. Here's how to know if you're about to waste money on the wrong approach.

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